Deposits are none refundable, unless I have to cancel your appointment.
If I have to cancel your appointment your deposit will be refunded in full using the same method you used to make the deposit.
As a concession, if you cancel with more than 24 hours’ notice and your rearranged session is within 2 weeks of your cancellation your deposit will be held over. Your deposit may be rolled over once only.
If you change any of the detail/requests for the session booked between my agreement to accept your session request and the actual booking this will be deemed as a cancellation by you and no refund will be made.
If you fail to confirm your appointment by the allotted time on the day this will be deemed to be a cancellation by you and no refund will be made.
If you fail to arrive within 10 minutes of the start time of your appointment and have failed to advise me that you are running late this will be deemed to be a cancellation by you and no refund will be made.