Deposits are none refundable, unless I have to cancel your appointment.
If I have to cancel your appointment your deposit will be refunded in full.
As a concession, if you cancel with more than 24 hours’ notice and your rearranged session is within 2 weeks of your cancellation your deposit will be held over. Your deposit may be rolled over once only.
If you fail to confirm your appointment by the allotted time on the day this will be deemed to be a cancellation by you and no refund will be made.
If you fail to arrive within 10 minutes of the start time of your appointment and have failed to advise me that you are running late this will be deemed to be a cancellation by you and no refund will be made.